Information and Policies

General Information & Policies

Cell Phones

Following school rules, the children are not allowed to use cell phones in our program. Both students and parents are welcome to get in contact with each other through our company phone (MMS: 861-6168/NVMS: 861-6169). Cell phones (and any contraband items) will be confiscated if used.

We thank you in advance for helping us enforce this policy.

Cost & Payments:

The fee to attend the program is $120 per child, per month, due on the 1st of each month.  After the 5th of each month a $25 late fee will go into effect (excluding new enrollees).  If payment is not received by the 10th of the month (or the following business day), your child may be disenrolled from the program.  There is a one-time $25 registration fee per year.

We accept cash, checks, or credit cards.  Please make checks payable to: Complete Childcare Inc.

Cash and check payments may either be left in our drop-box in the Niu Valley Middle School/Moanalua Middle School office, sent with your child, or given to us at the time of pick-up.  Credit card payments may be made through our ‘Online Payments’ page.  There is a small transaction fee included in credit card payments.  Credit card payments made at your program site will be done through the ‘Online Payments’ page of our website using our company’s tablet.  During long breaks, payments may also be mailed to: PO Box 240166 Honolulu, HI 96824.



Complete Childcare Inc. may send out emails as a method of contact.  Please make sure we have your current email on file.  If you leave the program, your email address will be removed from the mailing list.  We will not bombard you with emails, send you spam, or distribute your email address.  Please add our email address to your contacts list to avoid our emails ending up in your spam folder.


Hours of Operation:

After-school-5:30pm (including earlier/later release days)

School holidays: Closed

All students need to be picked up by 5:30pm each day.

A $10 late fee will be assessed for every 15 minutes if your child is picked up after 5:30pm (for example, 5:30pm-5:45pm=$10, 5:45pm-6:00pm=$20,…)


A typical day includes:

Study Hall (45 minutes to 1 hour of quiet work time. Homework help available!)

Enrichment Activities (45 minutes to 1 hour; includes team sports, crafts, cooking, and more!)

Supervised indoor/outdoor free play

-Indoor free play includes use of our foosball* and ping-pong tables*, along with access to board and card games.

-Outdoor free play allows students to get outside and play unstructured physical activities (for example, practicing free throws, playing tag, jump roping, tether ball, etc.), all under supervision.

*Not available at all locations.


To register for our program, simply fill out an Application and Registration Agreement for your child’s school and submit with payment.  Registration forms and payment may either be dropped off at our program during hours of operation (after school until 5:30), put into our drop-box located in the school office, or mailed to Complete Childcare Inc., PO BOX 240166, Honolulu, HI 96824.  Payments may also be made online via credit card here.  Students may enroll in our program at any time!


For more information or specific questions, please see our FAQ page or contact us at:

Moanalua Middle School: (808) 861-6168; Niu Valley Middle School: (808) 861-6169 or


Donations (for prizes and activities), volunteers to teach the children skills or activities, and community service ideas are always appreciated!


If you have any questions, comments, or concerns please don’t hesitate to contact us!  We love to hear input and feedback!